FAQs

General Information

What is The Sesame Attraction Pass?

The Sesame Attraction Pass offers entry to a number of selected attractions, you choose how many attractions you would like to experience and with the Sesame Attraction Pass you can save up to 50% on normal gate prices.

How is the Sesame Attraction Pass different from other Passes?

The Sesame Attraction Pass is the only Pass in NYC that offers entry to SUMMIT One Vanderbilt and allows you to pre-book all the attractions you'd like to visit - you can book your attractions in advance to be sure of entry at the time that suits you - even at peak times.

How far in advance can I purchase a Sesame Attraction Pass?

You can purchase your Passes up to 12 months in advance of using them.

Why do I have to select a travel date?

We ask you for a start date when purchasing so we can alert you to new additions and other important information before and during your trip.

What are the ages for a Child Pass?

Child Sesame Attraction Passes are for children aged between 3 and 12 years.

Activation & Availability

How do I activate my Sesame Attraction Pass?

Your Sesame Attraction Pass becomes activated the first time it is used for admission.

How do I get my Sesame Attraction Pass?

After you complete your purchase your passes will automatically appear in your account and you can start making your reservations.

Do I need to use my Pass on consecutive days?

Absolutely not - take your time and explore - you have 30 days from your first attraction visit to use all your Pass options.

Using the Pass & Reservations

How do I use my Sesame Attraction Pass at attractions?

After you have purchased your Sesame Attraction Pass, visit the My Account section of the website to make reservations for each attraction you would like to visit. For each booking you will be issued with a ticket that you can use at the attraction to gain admission.

Do I have to make reservations at every attraction?

Reservations are required for all attractions in advance of your visit. Use the booking system in the 'My Account' section of the Sesame Attraction Pass website to make your reservations. You will then be provided with a ticket for your booking, which must be scanned at the attraction. Your Sesame Attraction Pass cannot be scanned at attractions for entry.

Can I visit same attraction more than once?

No, you may only use your pass at each attraction no more than once.

Is there a limit on how many attractions I can see in a day?

With the Sesame Attraction Pass there is no limit to how many attractions you see per day.

If I book an attraction, can I cancel it later?

Yes you can - you can do it yourself via manage my booking - please note some attractions require 48 hours notice to cancel your booking.

Payment & Refunds

I have a promo code. How do I use it?

Enter the code in the 'promo code' box, which can be found at the bottom of the Buy Now section of our website and app.

What is your refund policy?

Unused passes that were purchased with our insurance can be fully refunded, minus the cost of insurance, no questions asked. Once a pass has been used, neither full nor partial refunds will be possible. If you do not purchase insurance, then you will not be able to get a refund. Please contact the Sesame Attraction Pass if you would like a refund for your passes.

Included Attractions & Features

How many Observation Decks can I visit?

You can visit 6 NYC Observation Decks with the Sesame Attraction Pass - SUMMIT, Empire State Building, One World Observatory, Top of the Rock, Edge and One Times Square Viewing Deck.

Is entry to SUMMIT One Vanderbilt included in the Sesame Attraction Pass?

Yes, SUMMIT One Vanderbilt Observation Deck is one of the Sesame Attraction Pass attractions - and Sesame is the only NYC Pass that offers you that.

Sunset Access

Can I visit the Empire State Building during sunset hours?

Yes, with the Sesame Attraction Pass you can book sunset hours at Empire State Building without an additional charge.

Can I visit the Top of the Rock Observation Deck during sunset hours?

Yes, with the Sesame Attraction Pass you can book sunset hours at Top of the Rock Observation Deck without an additional charge.

Can I visit Edge NYC during sunset hours?

Yes, with the Sesame Attraction Pass you can book sunset hours at Edge NYC without an additional charge.

Can I visit One World Observatory during sunset hours?

Yes, with the Sesame Attraction Pass you can book sunset hours at One World Observatory without an additional charge.

If you have any other questions, feel free to send us your inquiry via our Contact Us page.